Contact Us

Welcome to get in touch with our customer service team if you have questions about product details, order status, cold chain delivery, after-sales support or any fresh food related enquiries. We strive to deliver efficient and helpful service to every customer.
We aim to reply to all valid emails within 24 working hours. Urgent issues and fresh product after-sales matters will be prioritised.
Official Contact Information
Trade name: TERENCE CARPENTER
Phone number: +64 21 582 1739
Email: info@tercario.shop
Physical address: 4 North Terrace, Kelburn, Wellington 6012, New Zealand